Date of Award

2000

Embargo Period

8-1-2024

Document Type

Dissertation

Degree Name

Doctor of Health Administration

College

College of Health Professions

First Advisor

Anne O. Kilpatrick

Second Advisor

David R. Graber

Third Advisor

Andrew A. Lasser

Abstract

This study examines the link between leadership behaviors and employee commitment, satisfaction and strength of culture in hospitals. The subjects were five executives in not-for-profit hospitals that had measured the culture of their hospitals with the same instrument twice over a longitudinal period of time. During the intervening period the leadership of the hospital had undertaken particular interventions in an effort to improve employee commitment, satisfaction, and strength of the culture. The assessment scores were collected for each of the hospitals, and the leaders were then interviewed using a semi-structured interviewing technique with an interview guideline to determine exactly what behaviors or actions had been implemented. The degree to which the scores changed was then compared and contrasted to the leadership behaviors implemented by the executives. The data suggest that some leadership behaviors positively influence organizational culture more than others over time. Specific leadership interventions can be identified as being predictors of stronger culture hospitals.

Rights

All rights reserved. Copyright is held by the author.

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