Date of Award

Spring 4-12-2024

Embargo Period

4-18-2024

Document Type

Dissertation

Degree Name

Doctor of Health Administration

Department

Health Administration

College

College of Health Professions

First Advisor

Zahi R. Jurdi

Second Advisor

Jillian B. Harvey

Third Advisor

Daniel L. Brinton

Abstract

This qualitative study investigates the attitudes and experiences of administrative healthcare employees toward remote work at an Academic Medical Center (AMC) in the Southeastern United States. Amid the COVID-19 pandemic, healthcare organizations rapidly shifted toward remote work to ensure safety, prompting questions regarding the sustainability of this model. Through semi-structured interviews, participants expressed a preference for remote work, citing increased productivity and job satisfaction. Flexibility emerged as a key benefit, allowing employees to effectively integrate professional and personal responsibilities. However, maintaining boundaries between work and personal life posed challenges, necessitating clear policies and support structures. This project contributes to existing literature by exploring remote work within a large-scale academic medical center, offering insights into its impact on productivity, job satisfaction, and work-life integration. Findings indicate a favorable attitude toward remote work among administrative healthcare employees, suggesting its potential as a working model for administrative personnel in the healthcare space.

Rights

Copyright is held by the author. All rights reserved.

Download

Included in

Leadership Commons

Share

COinS