Date of Award

2006

Document Type

Dissertation

Degree Name

Doctor of Health Administration

College

College of Health Professions

First Advisor

Anne Osborne Kilpatrick

Second Advisor

Elinor Chumney

Third Advisor

Fahad Meaikal Al-Ali

Abstract

This study was conducted to assess the effects of training on burnout and job satisfaction by conducting pre- and post-tests of participants in various training programs provided by the Institute for Public Administration (IPA). This study used a Maslach Burnout Inventory (MBI) modified survey. The results suggested that the burnout levels among trainees after the professional in-service training program were not significantly different from the burnout level before the professional in-service training. At the organizational level, the findings supported a relationship between burnout and promotion, departmental and organizational tenure, age, and changing jobs and organizations. This study provided some valuable recommendations to both training and governmental organizations. Some of these recommendations are: establishing preventive burnout training programs, adopting a process for rotating employees and new methods v of promotion besides training and tenure as well as exploring matching between the satisfactions results to prevent burnout. Considering these recommendations will change the current findings of burnout related to other variables in this study. Overall, these recommendations will decrease the impact of burnout in relation to training, organizational characteristics.

Rights

All rights reserved. Copyright is held by the author.

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